frequently asked questions about better sleep icon


General Questions

Here at sleeprlo it’s our top priority to make sure you’re having a great experience.

Because of that we offer a 100% money back guarantee. 

It means that you have 60 days from your purchase to test the product and get a real feeling for it.

In an unlikely event that you’re not happy with your purchase, you can simply return the product, without a hassle and receive a refund for it.

You can view our full refund policy here.

Shipping Questions


FREE standard shipping on all orders $100+

Standard shipping (3 - 5 business days) $9.99

You can view our full shipping policy here.

Currently we only ship in the US.

We're planning on making shipping available to Canada in the near future.

You can view our full shipping policy here.

After your order is shipped, how long it will take for the package to reach you depends on where you are.

Orders delievered in the US normally take 3 - 5 business days to arrive.

Delivery details will be provided in your confirmation email.

You can view our full shipping policy here.

Sonno Sleep Mask ™ Questions

Yes! We designed Sonno Sleep Mask ™ with comfort in mind.

We use sleep masks ourselves and understand that comfort is the most important thing when it comes to sleep with an eye mask on.

Because of that we created the most comfortable sleeping mask on the planet.

Yes! Sonno Sleep Mask ™ was designed to block disturbing light, so you can focus on getting the rest you need.

Yes! We extensively tested Sonno Sleep Mask ™ with side sleepers, back sleepers and stomach sleepers.

The results are clear: Sonno Sleep Mask ™ works for all sleeping positions, at any time and in any environment.

Sonno Sleep Mask ™ doesn't use any velcro straps.

Instead, on the strap there's a tightening bracket that allows you to adjust how tight the mask sits on your face. 

Yes! We highly recommend that you wipe your Sonno Sleep Mask ™ with a wet rag or gently hand wash it prior to using it for the first time.

It's also a good idea to hand wash the carrying pouch prior to first use to keep your mask fresh at all times.

To ensure that your Sonno Sleep Mask ™ lasts as long as it was designed to, we suggest that you wipe your mask with a wet rag.

You could also gently hand wash it prior to using it for the first time.

Please make sure you don't machine dry your mask. Instead, only let it hang dry naturally.

Premium Earplugs Questions

Yes! We designed our Premium Earplugs with comfort in mind, too.

The full seal design ensures disturbing noises are always minimized, and the grade of foam they are made of is designed to stay comfortable all night long.

Our Premium Earplugs have a NRR of 32db.

We designed them to provide excellent noise reduction at maximum comfort.